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Privacy Notice

Privacy


It is Celtic Clothing's policy to respect and protect the privacy of our customers and the users of Celtic clothing website larg;hereinafter, the "Site"rarg;. Through this Privacy Statement, we want to reassure users of the Site that we will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below).

We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.

By accessing this Site, you agree to be bound by the Privacy Statement. If you do not agree to the terms of this Privacy Statement, please do not use this Site. Each time you use the Site, the current version of the Privacy Statement will apply.

When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password.

We may also collect information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country where your computer is located, the pages of our website that were viewed during your visit, the pages you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service. We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes:


  • Processing your orders
  • For statistical or survey purposes to improve this Website and its services to you
  • To serve website content and advertisements to you
  • To administer this website
  • If you consent, to notify you of products or special offers that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003. When you create a shopping account while ordering online you will be given the option to receive information from Celtic Clothing by post, e-mail or telephone, about products, promotions or special offers which we feel may be of interest to you.

In the event that you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line, by e-mailing us at sales@celticclothing.co.uk or telephoning us on +44 (0)1851 706771 between 10am and 5.00pm UK time Monday to Saturday.

Your Personal Information will only be disclosed to reputable third parties who will help process your order. Celtic Clothing requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. We will not release your Personal Information to any company outside of Celtic Clothing for mailing or marketing purposes.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

We use Cookies to keep track of your shopping session to personalise your experience and so that you may retrieve your shopping basket. If you do not accept Cookies you may not be able to use this Website.

Please check back frequently to see any updates or changes to our privacy policy. If you have any questions regarding this Policy you can send an email to us using the contact details provided.


Security

We will always treat your privacy and data security with the utmost care. We conform to the highest security standards and use the latest in security technology to ensure your credit card information stays safe.
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line by our practices as well as UK and European law.

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. Additionally when the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you are about to enter a secure area.

When you place an order with us, your credit card number is only ever transmitted directly to our approved banking facility i.e. PayPal. We never receive or hold your credit card numbers from our website transactions in our offices.

Sensitive data such as credit card numbers are securely encrypted, using a specialist state-of-the-art interception-proof transmission method implemented by the banking facility, for every stage of their communication route.

We never store credit card numbers on our servers.

Any later adjustments, refunds, repeat charges (approved by yourself) etc. are transacted using a unique reference code unique to us and not by using your actual credit card number.

Therefore your data is securely encrypted and invulnerable to interception at all points from leaving your computer to arriving with our approved banking facility

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers that we store personally identifiable information on are kept in a secure environment, in a locked and alarmed area.

If you have any questions about the security at our website, you can send an email to us using the contact details provided. However, we reserve the right not to reveal detailed information about our security measures, since this might itself compromise our security.


Celtic Clothing
14b Bayhead Street
Stornoway
Isle of Lewis
Outer Hebrides
HS1 2DU
United Kingdom